We want you to love your Smile Style purchase, but if something isn’t right, we’re here to help.
Eligibility for Returns
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You have 14 days from the date of delivery to request a return.
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Items must be unused, unwashed, and in original condition and packaging.
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Sale, clearance, and personalized items are non-refundable.
How to Request a Return
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Email contact@smile-style.shop with your order number and reason for return.
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We’ll send you return instructions and the return address.
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Once we receive and inspect the product, we will notify you about the refund status.
Refund Process
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If approved, refunds will be issued to your original method of payment within 5–10 business days.
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Original shipping costs are non-refundable.
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Smile Style does not cover the cost of return shipping unless the item was defective or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery with photos and details. We’ll resolve it quickly.